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Support Desk

SDSU Support Desk

picture of support desk office
Support Desk

Welcome to the Support Desk's website. Our office provides support for students, staff and faculty. If you have any technology-based problems or if you have any technology related questions that this website does not address, contact us at 605-688-6776.

Need Help?

Technicians are available during regular working hours, five days a week. We're here to answer your technology-related questions, use one of the methods below:

  • Call 605-688-6776
  • Submit a ticket at
  • Visit our office in Morrill Hall 131
    • If you are bringing your device to the Support Desk, please make sure to
  • Contact us viaemail
  • Send us a message on our

Connect with us at

Password Information

What is my SDSU password?

Your SDSU should have been provided in your acceptance email to SDSU. To keep your account safe, we highly recommend you create a unique password - one that you don't use anywhere else- that doe.

Here are just a few services that require your SDSU account.

  • Campus Alert
  • ConnectState
  • D2L/Pulse
  • DocuSign
  • DUO
  • Guardian
  • Jacks Email
  • Jackrabbits App (Athletics)
  • MyJacks Card/eAccounts app
  • MyState
  • Office365 Programs (Word, Excel, OneDrive, etc.)
  • PeopleAdmin
  • SDState Mobile App
  • SDSU Wellness Center
  • Starship
  • Tutor Trac
  • Wireless (WiFi)
  • Zoom

Reset your SDSU Password

​When will my new password take effect?

  • While most systems will take your new password right away, we suggest waiting 10-15 minutes for the new password to synchronize.

International Information

  • The Login Help pagedoes not work for users located outside of the United States.