Grievance Process

Student Grievance Process

  1. The student should share their concern or grievance with the Office of Student Accessibility. Staff members within the Office of Student Accessibility will work with the student to find a solution.
  2. If the student feels the issue wasn't properly addressed by the Office of Student Accessibility, they can email the director of the Student Engagement Center or call 605-688-6494, who will also work with the student to resolve the problem.
  3. If the student is still not satisfied, they can reach out and email the dean of students or call 605-688-4493.
  4. If the issue remains unresolved, the student can email the Office of Title IX/Equal Opportunity or call 605-688-4128.

Any student who believes they were treated unfairly because of gender or another protected category is encouraged to contact the Office of Title IX/Equal Opportunity .

Responses can be expected within 15 calendar days.

Frequently Asked Questions

Still have questions? Contact the Office of Student Accessibility. We are here to help!

Contact us!
What if I am dissatisfied with a professor's decisions regarding academic accommodations?
  1. The student should first discuss their concern with the professor's department chair.
  2. If they are not satisfied with the result, they should then bring the issue to the dean of the college where the department is located.
  3. If the student is still unhappy with the outcome, they can take their concern to the university's provost office.
What if I feel that I unfairly received a parking ticket and would like to challenge it?

Parking Services has an online process for ticket appeals that can be accessed through your online parking account.

Office of Student Accessibility
Contact us!
Photo of Office of Student Accessibility
Office of Student Accessibility
Physical Address
1421 Student Union Ln.
Brookings, SD 57007
Mailing Address
University Student Union 271, Box 2815C
Brookings, SD 57007
Hours
Mon - Fri: 8:00 a.m.-5:00 p.m.
Fax: 605-688-4987